August 11, 2022

Think about you might be in an necessary work assembly while you get a name from college to say your youngster is sick or injured. You drop every thing, go choose up your youngster and take them to the physician who tells you it’s nothing critical – and, actually, your youngster might have stayed at college.

As busy working moms, most of us don’t must think about that situation. We now have lived it, most likely a number of instances at the least.

Now think about you get that decision however as an alternative of dropping every thing, you open your KidsDocOnCall app and request an appointment. You’ve got already added your baby’s childcare centre or college to your account so, as quickly as a specialist paediatrician is on the market, you all bounce onto a telehealth video convention. The paediatrician will have the ability to diagnose your youngster’s situation, and maybe even inform you they’re OK to remain at college – or not.

Venus Behbahani-Clark

That is one among Venus Behbahani-Clark’s visions for KidsDocOnCall, which is a 24/7 Australia-wide telehealth service which launched final 12 months, offering video medical consultations with senior emergency paediatric specialists to hundreds of youngsters, and their mother and father, within the consolation of their dwelling.

It’s the first such service providing 24/7 specialist paediatric well being consults for pressing however non-life or limb threatening sickness or damage, and normally saves busy mother and father a visit to (and lengthy wait at) a hospital emergency division.

Whereas it’s at the moment solely used instantly by households, KidsDocOnCall co-founding chairwoman Venus is now on a mission to increase the service into schooling – believing the responsibility of care for youngsters is on workers at childcare centres and colleges, and never simply mother and father, “at the least throughout academic hours”.

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Venus additionally sees KidsDocOnCall as a platform to teach mother and father and different carers about kids’s well being and wellbeing. The previous actor and TV star goals to host “Oprah-style” discussions with panels of consultants on KidsDocTV, which is because of launch later this 12 months via a partnership she has shaped with Xplor applied sciences.

The mother-of-three is keen about spreading the phrase and attain of KidsDocOnCall round Australia, and the world.

“I’ve lengthy been an advocate of telehealth, and that has turn out to be extra widespread throughout Covid, so to have it obtainable now on an app is superb” she says. “With GP clinics and hospitals so busy, this expertise must be an important a part of our well being system. And having that entry to correct medical recommendation retains you off Dr Google and worrying all night time!”

Mother and father can obtain the app to any appropriate Apple or Android system by going to the KidsDocOnCall web site. When you register your account for all of your kids, then it’s only a easy matter of opening the app – or logging in on-line – and hitting a button to request a video seek the advice of. Households pay per session however can subscribe month-to-month for a diminished payment, and Medicare rebates apply for some consults.

All consultations are with skilled senior emergency paediatric specialists working throughout Australia – in different phrases, the forms of docs you’ll find yourself seeing for those who went to a hospital emergency division.

In case your youngster does must go to hospital, the paediatrician will name forward. In case your youngster wants x-rays or blood checks, the paediatrician will ship the referral straight to you, saving you a visit to the GP. Or if it’s a easy prescription, it too could be despatched straight to your telephone.

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As mom to Giselle, 12, Sophia, 8, and Izak, 21 months, Mrs Behbahani-Clark is aware of first-hand how troublesome and hectic it may be when a toddler is sick. She tells of the time Izak hit his head. A GP dominated out critical damage, however Izak was nonetheless in ache a number of days later, and the GP prompt they take him to hospital.

“I known as KidsDocOnCall and the specialist in a short time was in a position to see that he had a lesion on his head – it was solely the dimensions of an ant nevertheless it had an an infection underneath it. She prescribed antibiotics and despatched the prescription straight to me and James went and picked it up. It was all finished in 20 minutes. We most likely would have waited in emergency about 5 hours for that.”

And, having been known as out of an necessary court docket case when her daughter had stomach ache which turned out to be gasoline, Mrs Behbahani-Clark is strongly advocating for KidsDocOnCall consults to be made obtainable in childcare centres and colleges. She says one or each mother and father would have the ability to hyperlink into the video seek the advice of from their workplaces – or, in the event that they have been unavailable, the paediatrician would have entry to the kid’s medical information through the app.

Venus
Venus Behbahani-Clark

“I’ve needed to choose my kids up from college so many instances when it turned out they’d have been OK to remain at college. It simply makes a number of sense to have this obtainable at college. Its environment friendly, it’s a specialised kids’s service and it’s the way in which ahead for our childcare and colleges,” she says.

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“There needs to be no compromise in relation to our kids’s well being.”